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Monday, February 7, 2011

My Load Cell Doesn’t Work … What Can I Do?

This is a very common problem and everyone (us included) has overloaded a load cell at one point in their testing career. Yes, it can be a costly mistake, but in most cases, a load cell can easily be repaired. Our service repair department will take your load cell – rebuild the internal components, test it, calibrate it, and send it back to you.



Here’s how the process works:

  1. Call us for a Return Authorization Number (RMA)
  2. Ship your item to us with the RMA # on the outside of the box
  3. The service dept. will contact you with the estimated charges
  4. Once the work is approved, the repair is completed and the item is shipped back to you

Oh, and yes, Instron can repair many other items; such as grips, extensometers, hydraulic pumps, actuators, circuit boards, power supplies, and more. Just give us a call or contact us and we’ll let you know what your best option is.

1 comment:

Epoch said...
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